- RubinOT collects, processes and uses personal data for the conclusion and execution of a user's service agreement with RubinOT. Personal data comprises stock data such as name, address and date of birth of a user as well as usage data such as account number, password and IP address.
- RubinOT collects the usage data that is automatically determined and transmitted by web browsers or any other client software whenever RubinOT's websites is used. Such usage data includes, but is not limited to, IP address, browser version, access time, information on the type and the aim of requests and data about hardware and software of the user's computer system. It is saved in protocol files, with some of the information being stored in anonymous form. Among other purposes, this data is used by RubinOT for the compilation of anonymous statistical surveys on the use of their online services and for the error analysis and the optimisation of their service.
- RubinOT uses, among other things, cookies to collect, process and use usage data in order to allow, for instance, the management of accounts and of personal settings, the participation in the discussion forum, and the use of further personalised services.
- RubinOT collects, processes and uses stock and usage data, to the extent that is necessary in individual cases, if it is required to reveal and to stop fraudulent behaviour or any other form of using RubinOT's services which violates legal regulations or the service agreement. In particular, RubinOT reserves the right to log, process and use information such as the time and the content of conversations and expressions of opinion that take place in their online services if there are complaints, reports or other credible indications of behaviour that violates legal regulations or the service agreement, for example the serious insulting of other users. This regulation extends to all parts of RubinOT's online service, including, but not limited to, guild channels, private channels and private messages.
- RubinOT collects, processes and uses personal data in connection with complaints and requests to their user support in order to comply with requests in as efficient and satisfactory a manner as possible. Data that is collected for such purposes includes, but is not limited to, the email address, the date of the contact and its content. Also, RubinOT processes and uses this data to compile anonymous statistical surveys for the optimisation of their customer support.
- RubinOT collects, processes and uses personal data for the purpose of conducting marketing actions such as the sending of emails that contain general information or promotional content, provided that the user agreed to receiving such emails separately during the account creation process or at any later time by selecting the option "Newsletter" on the account page. Every user can unsubscribe from receiving this kind of information at any time. This can either be done by deselecting the aforementioned account option "Newsletter" or by directly clicking on the unsubscribe link in any received newsletter. Also, RubinOT processes and uses personal data to compile anonymous statistical surveys for the purpose of improving their range of services.
- RubinOT displays character names to all visitors on all of RubinOT's websites as well as to all users in their online services in connection with certain game activities of a user in order to allow other users to selectively contact this user. This occurs, for example, when the user uses characters online, when they act as parts of character associations, or possibly when they are registered in high score lists. Furthermore, RubinOT generally makes usage data of characters, for example the time of its most recent use or information on its death, available to all visitors on all of RubinOT's websites as well as to all users in RubinOT's online services. RubinOT makes information, such as the record of rule violations or the list of defeated characters, available to certain other users, who have a supervisory role among the community of users.
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